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FAQ

How do I update my customer information?

To update your customer information, login to your account. Click on "Edit Account" to get into the information page and make the required changes.

How can I contact customer service by email?

You can write to our Customer Service at parfume@gmail.com Alternatively, in the "Contact Us" page there is a provision to drop in your message by filling in the form given on that page.

How can I add, modify or cancel my existing order?

To cancel your order, you must contact our customer service along with the details of the order made. To get our contact details, please refer the "Contact Us" page of our website.

What are your shipping charges, policies, holiday shipping deadlines and transit times?

You can refer our website at the bottom, where we have provided the relevant information under the links provided such as Shipping Info, Return Policy etc. If you require any further information, you may write to our Customer Service.

How is it that namebrandsperfrume's prices are so much lower department stores?

We buy in wholesale and we import our products direct our selves.

Can I have my order delivered to a post office box?

No, UPS does not deliver packages to post office boxes. Due to recent US Postal Service Regulations, we can no longer ship fragrances via Priority Mail. To have order processed you must provide a physical address.

Once the order has left namebrandsperfume.com, who is responsible for delivery?

Once the order has left our premises, it is up to our carrier (UPS ) to deliver the package. On your behalf we will seek recourse for anything lost or damaged and replace and damages or missing prodcuts.uu call ups at 800 pickups with ur tracking no.we ship ur order within 24 hours monday to friday.u get tracking no. by email after 7pm eastern time only monday to friday please.

Only for emergency please call Mr.Cheema at 212-683-8029